Cookie Policy

01 About this policy

This policy relates to momocrown.com, the website of Momo Crown. References to “we”, “us” and “our” mean the business operating this website under the Momo Crown brand.

Read it alongside our Privacy Policy, which explains the broader handling of personal information and how to raise a privacy enquiry.

Cookie use can vary by page, feature, browser settings and the choices you make. A separate website or app you visit through a link may have its own cookie and privacy information.

02 Cookies explained

A cookie is a small piece of information stored by your browser when you visit a website. It can help the website recognise a browser, maintain a session or remember a choice.

Related technologies include local storage, which keeps information in your browser, and pixels or tags, which can record that a page or piece of content was viewed. Some tracking methods work without a traditional cookie.

In this policy, “cookies” also refers to similar technologies where relevant. The descriptions explain how these tools work; they do not mean that every technology described is active on this website.

03 Cookie categories

Cookies are best understood by their purpose. The examples below illustrate common categories; they are not a verified list of individual cookies used by Momo Crown.

Strictly necessary

Support a service you request, such as maintaining an order basket, keeping an account session secure or remembering a privacy choice. Whether a technology is necessary depends on its actual purpose.

Preferences

Remember choices such as a selected language or display preference. Their treatment depends on the feature, the choice you requested and applicable law.

Analytics

Help measure visits, understand how pages are used or identify usability problems. Analytics can involve identifiers; it should not automatically be assumed to be anonymous or essential.

Advertising

Measure campaigns, connect visits with advertising or support personalised promotions. These purposes are distinct from the cookies needed to complete an order.

The need for consent or an available exception depends on the technology’s purpose and the law that applies. A category label alone does not determine that treatment.

04 External services

First-party cookies are associated with the website you are visiting. Third-party cookies are associated with another domain whose services or content appear on a page. A first-party cookie is not automatically necessary or free from tracking.

Where external features are included, such as payment tools, maps, videos or social content, the provider may receive information about your device or interaction and may use its own technologies. These are examples of integrations, not a confirmed provider list.

Check the information and choices presented with the relevant feature. When you leave our website for another service, review that service’s privacy and cookie notices. Using a provider does not remove our responsibilities for technologies we choose to include on our own website.

05 Details & duration

Session cookies

Are designed to last for a browsing session. How a session ends can depend on your browser and its settings.

Persistent cookies

Have an expiry time or maximum age. They may remain between visits until they expire or are removed by you, the browser or the service.

Other storage

Some browser storage has no automatic expiry and can remain until the website removes it or you clear the relevant site data.

Cookie lifetime and the retention of information held on a server are different matters. Deleting a cookie does not automatically erase an order, account record or information previously received by a provider.

For questions about a particular cookie or stored item, contact us with its name and the page where you noticed it. Please do not send its stored value or any sign-in token.

06 Your choices

Where consent is required, it must be obtained before the relevant technology is used. Simply visiting the website, scrolling or reading this policy does not give consent to optional tracking.

• Review available settings. Where a cookie banner or preference panel is provided, use it to review purposes and make or change your selection.
• Change your mind. If a use relies on your consent, you can withdraw that consent. Withdrawal concerns future consent-based activity and does not make earlier lawful processing unlawful.
• Check each browser. Do not assume a choice made in one browser or device also applies elsewhere. Clearing site data can remove a saved preference.

If you cannot find or use a preference control, contact us for assistance. Browser controls are also explained below, although they may not control every tracking method.

07 Browser controls

Your browser can usually help you inspect or delete cookies and site data, limit third-party cookies, or set preferences for individual websites. Options vary by browser, version and device.

These links open the browser makers’ own help pages:

Before clearing site data: it may sign you out, remove saved preferences or empty an unfinished basket. Blocking cookies needed for a requested feature may prevent that feature from working.

Deleting cookies and withdrawing consent are different actions. Cookies can be created again on a later visit, subject to your settings and any applicable consent requirements.

08 Personal information

Cookie identifiers and related information can be personal information, particularly when linked to a device, account or other records. The absence of a name does not necessarily make the information anonymous.

Blocking cookies does not necessarily prevent all collection of information. For example, the ordinary operation of a website can involve receiving an IP address and technical details when a page is requested.

Our Privacy Policy provides further information about personal data, retention and privacy requests. Your rights depend on applicable law, and this policy does not limit them.

09 Policy updates

This policy may change as website features, service providers or legal requirements develop. The date at the top shows when the wording was last updated.

Updating this page does not by itself provide consent for a new purpose. Where a change requires a fresh choice under applicable law, that choice must be requested separately.